GRANARY DIGITAL

Legal

Privacy notice

Last updated 24 September 2026

Who we are

Granary Digital Ltd is a company registered in England and Wales, company number 14155621, with its registered office at Unit 3, The Old Grainstore, Adsdean Farm, Funtington, Chichester, West Sussex, PO18 9DN. We run a podcast and video production studio near Chichester, West Sussex. For anything in this notice, contact hello@granary.digital.

What we collect

When you send an enquiry through this site, we collect the details you give us: your name, email address, company if you include one, any promo code, and your message. Our systems also record the time of your enquiry and basic technical information such as your browser type, along with how you reached the site: the page you landed on, the referring website, and, if you arrived from one of our adverts, the click reference Google adds to the address bar. That tells us which adverts bring real enquiries. It is stored with your enquiry and is not used to build a profile of you.

Why we collect it

To reply to you. That's it. We use your details to respond to your enquiry, prepare a quote, and arrange bookings. The lawful basis is taking steps at your request before entering into a contract. We don't sell your details and we don't add you to marketing lists without asking first.

Where it lives

Enquiries are stored securely on Amazon Web Services in the London region, and email is sent through AWS on our behalf. AWS acts as our data processor.

How long we keep it

We keep enquiry details while we're in conversation with you and for a reasonable period afterwards in case you come back to us. If you'd like your details removed sooner, email us and we'll delete them.

Cookies and analytics

We use two analytics tools on this site, both to understand how people use it so we can make it better.

What runs, and how to stop it. Google Analytics, Microsoft Clarity and Google Ads measurement run on every visit to this site. The notice you see on your first visit tells you they are in use; it is there to inform you rather than to ask permission. If you would rather not be measured, you can block or clear cookies in your browser settings and the site will work exactly as before, and each of the three has its own opt-out, linked below.

Google Analytics 4 is Google's site analytics service. It sets first-party cookies (typically named _ga and _ga_G-XX7DQ62FBM) that identify your browser and session so we can see aggregate patterns like which pages get visited, in what order, on what device, and from which referrer. Data is processed by Google Ireland Limited and Google LLC, and may be transferred to the United States under the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. IP addresses are truncated by Google before storage. You can opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.

Microsoft Clarity sets two cookies (_clck and _clsk) and records anonymous session interactions: mouse movement, clicks, scrolls and which pages you visited in what order. This helps us spot where the site is confusing or broken. Clarity masks the text of form inputs by default, and we have not enabled session recording of any field that contains a name, email address or message. Data is processed by Microsoft Corporation and may be transferred outside the UK under the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. You can opt out of Clarity at clarity.microsoft.com/optout.

Google Ads is how we advertise on Google Search. If you tap Accept, Google Ads sets cookies (typically named _gcl_au and similar) and reads the click reference from the address bar, so Google can tell us that an enquiry followed one of our adverts. It tells us which advert worked, not who you are. These cookies run on every visit. Data is processed by Google Ireland Limited and Google LLC, and may be transferred to the United States under the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. You can control personalised advertising at myadcenter.google.com.

Embedded content from third parties (YouTube videos, the Google map on the location section) may set its own cookies if you interact with it. Those are governed by the third parties' own policies.

Your rights

Under UK data protection law you can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email hello@granary.digital and we'll sort it. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

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